Housekeeping Public Area Supervisor - Wyndham Dubai Marina, UAE

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Supervisory level
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive
Posted:
03-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1616281

Housekeeping Public Area Supervisor - Wyndham Dubai Marina, UAE
15 Nov 2016

The Public Area Supervisor is responsible for maintaining high standards in all assigned lobby areas, public restrooms, special cleaning assignments and performing Housekeeping Supervisor duties as necessary. He/she is r esponsible for helping the executive housekeeper ensuring the operation of the public area department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

- Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

- Act on behalf of the Executive Housekeeper or Assistant Executive Housekeeper if necessary.

- Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.

- Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.

- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.

- Maintain key control.

- Handle items for "Lost and Found" according to the standards.

- Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.

- Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.

- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.

- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.

- Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.

- Assist with training of Housekeeping staff.

- Ensure completion of cleaning projects on a biannual basis.

- Ensure overall guest satisfaction.

Employment Disclaimer In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.
Qualifications
The ideal candidate has preferably:


- Previous work experience in Housekeeping department
- Strong supervisory skills
- Degree in hotel school or similar
- Good communication skills
- Fluent English

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings