Senior Learning Multimedia Specialist
15 Nov 2016
Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham Worldwide's (NYSE: WYN) family of companies, is the world's largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its seven primary consumer brands, CLUB WYNDHAM, WorldMark by Wyndham, CLUB WYNDHAM ASIA®, WorldMark South Pacific Club by Wyndham, Shell Vacations Club and Margaritaville Vacation Club® and WYNDHAM CLUB BRASIL SM . As of December 31, 2014, we have developed or acquired more than 200 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean and the South Pacific that represent more than 24,000 individual vacation ownership units and more than 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is headquartered in Orlando, Fla., and is supported by more than 17,000 associates globally.
As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.
Wyndham Vacation Ownership currently is looking for a Se nior Learning Multimedia Specialist who will be responsible for designing, developing and editing content for multiple platforms for Sales Development, Recruiting and Training. This includes sales training manuals, new recruiter and trainer onboarding guides, field communications and more in accordance with the brand strategy. These will be delivered via print and online publications, interactive e-learning/m-learning and videos. This role will also be responsible for managing our award winning iPad training application and team SharePoint sites. The multimedia specialist must have extensive knowledge of instructional technologies and advance skills with course authoring, graphics and motion graphics development software. This role will work under the direction of the Director of Instructional Design providing direct support to the Vice Presidents of Recruiting, Training and Sales Development.
1. Update and revise existing Training and Recruiting materials
2. Create graphics and animations for training and recruiting materials and communications.
3. Record and edit training videos
4. Manage and updates teams SharePoint team websites
5. Prepares presentations for business meetings.
6. Performs other duties as needed
Scope/Financial Responsibility Working in the most productive and efficient way possible by making use of the Brand Guidelines, best practice resources, and time management having a direct impact on speed to market.
Job requires the 20% ability to travel for short durations 1-3 days to WVO sales locations.
Education - Bachelor's degree, or higher, in Fine Arts, Graphic Design, Brand Management, or Experience Design. Timeshare or Hospitality experience is a plus. Knowledge and skills - Excellent oral communication skills. - Highly organized with a strong attention to detail. - Able to project manage multiple jobs and tasks simultaneously. - Ability to take information from a subject matter expert or technical source document and create clear, easy to understand training materials or sales support tools. - Able to meet tight deadlines and to juggle multiple priorities, while executing on projects in a fast-paced often pressured environment. - Able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events. - Capable of understanding multiple audiences and able to develop content focused on specific audience needs. - Planning, coordinating and organizing - capacity to manage own workflow, competing priorities and take responsibility for the quality of individual work. - Team Player, able to collaborate with multiple internal stakeholders at all levels - Possess a positive, can-do attitude and ability to provide excellent customer/client service - Willingness and ability to work overtime hours to meet aggressive schedules if business continuity demands. Technical Skills
- Highly proficient with page layout via Adobe Creative Suite primarily InDesign, Photoshop, Illustrator and Acrobat.
- Highly Proficient with video editing Adobe Premier CS6/CC and/or Final Cut Pro X, Adobe After Effects CS 6/CC,
- Demonstrated proficiency with the setup and operation of a variety of still and video digital cameras, optical devices, green screen and accessories.
- Proficient in the Microsoft Word, PowerPoint, Excel and SharePoint.
Job experience (number of years, type/level of previous experience) 2+ years advertising or design agency experience or related field. Timeshare or hospitality experience a plus Unless there is a legal requirement, experience will be accepted for the education requirement.
Benefits A career at Wyndham offers you great benefit opportunities with a competitive package of salary, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive: *Medical/dental and vision care plans *A 401(k) program that matches dollar for dollar up to 6% of salary (to government max) *Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst others Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green. Come and be part of One Family, One Team, One Company . . . Wyndham