Club InterContinental Supervisor - Front Office - InterContinental Hotel Dubai Festival City

Hotels Clubs and Spas
Food and Beverage Service
Supervisory level
United Arab Emirates (UAE)
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Do you see yourself as a Club InterContinental Supervisor?

What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands and a golf course. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the 18 hole championship Al Badia Golf Club. In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities.

We are looking for confident, sophisticated and internationally-minded people to join over 1200 colleagues who are committed to maintaining the highest standards of luxury, quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment we're looking for a Club InterContinental Supervisor to join our energetic, enthusiastic and passionate Club Lounge/Front Office team at InterContinental Hotel Dubai Festival City .

Under the direction of the Club InterContinental Manager and Director of Front Office, with full support / synergy and alignment with direct reports of Club InterContinental Attendants, the Club InterContinental Supervisor is responsible for managing the Club Intercontinental team and perform shifts as required based on business demands, making sure that the arrival and farewell experience of our guests is smooth and efficient.

Overseeing the daily operation through set processes, ensure that proactive action is taken to ensure the needs of all guests are met and that additional measures are taken to create lasting experiences. Assist the Club InterContinental Manager to drive high standards, Quality and employee engagement. The scope includes maximizing revenue and profitability, managing costs and productivity. You will also contribute to create and present a pleasant, calm and elegant environment for guests visiting the Club InterContinental Lounge. You will lead by example by showing passion to provide great service and create memorable experiences to every guest.<br><br> Qualifications:

We are looking for a candidate with minimum of 2 years experience in Front Office as a Supervisor from a five-star luxury hotel . Experience as a Supervisor in a Club Lounge is preffered but not required. A graduate of bachelor's degree or associate degree in hospitality related field with the ability to lead the team and implement set processes.

Excellent English communications skills are required in both written and oral. Comprehension in the Arabic language is an advantage. The candidate should possess good organizational skills and has the ability to demonstrate working knowledge in Microsoft applications, Opera and Micros. We are looking for a proactive and independent driven employee with the ability to motivate and demonstrate good team work.

In return, we'll give you a competitive benefits package including salary, insurance and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.

To find out more about us or any other jobs with IHG please look at

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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