Restaurant Host- The Wyndham Grand Clearwater Beach Resort

Hotels Clubs and Spas
Front Office/Rooms Division
Staff- Line level
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Restaurant Host- The Wyndham Grand Clearwater Beach Resort
16 Nov 2016

As the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries-all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at . The Wyndham Grand Clearwater Beach Resort offers 343 luxuriously appointed guest rooms with spectacular vistas, a beautiful and tranquil spa, waterfront dining and 22,000 square feet of flexible meeting space including the area's largest ballroom. Our refined yet relaxed resort will connect guests through our highly-personalized and anticipatory service, while delivering memorable experiences that evoke the distinctive charm and spirit of Clearwater Beach.
Job Description
We are seeking a Restaurant Host to join our team. This position is responsible for ensuring all guests are greeted and seated in a friendly and courteous manner using appropriate procedures to ensure a positive experience . Responsibilities will include but not be limited to:

- Meet and greet guests as they arrive, offer choice of seating, and then escort them to table and present menu.
- Inform servers of new guests.
- Maintain accurate waiting list as needed; advise guests when seating is available.
- Control the reservation book.
- Answer host stand telephone promptly and courteously.
- Maintain knowledge of table numbers and seating capacities for the shift.
- Inspect tables and buffets for proper settings.
- Ensure proper lighting and heating in dining and lobby lounge area; ensure proper volume of background music.
- Perform other job related duties as assigned.

Basic Qualifications

- Minimum formal education of some high school and a minimum one year job-related experience preferred.
Preferred Qualifications

- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
- Written and verbal English language communication skills.
- Ability to effectively solve customer complaints and concerns in a friendly and positive manner.
- Projects a professional and polished image that inspires confidence and trust. Must be able to abide by the company appearance standards.
- Dedicated to exceeding service standards and providing services and standards to the highest caliber.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Must be able to work variable shift, weekends, holidays, and special events, as needed.
- Must have employment eligibility in the U.S.
Physical requirements: - Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. - Must be able to lift up to 20 lbs. and work the majority of shift on feet. - Frequently is required to talk or hear. Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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