Duty Manager-Holiday Inn Cochin

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Department Head
Location:
Asia
Salary Description:
Competitive
Posted:
11-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
KOC000390

Do you see yourself as a Duty Manager?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Holiday Inn Cochin is a 212 room property located approximately 28 kms south of the Cochin International Airport on the Ernakulam mainland. Opened in the second quarter of 2011, the hotel has a specialty restaurant, an all-day dining restaurant, lobby bar, large meeting space, pool and a health club. Generally known for its strong commercial market, Cochin is also fast becoming a prime tourist and conference destination in India.

As Duty Manger, you will ensure that the front office team demonstrate the highest standards of guest care and welcome on front desk. You will be responsible for the training and development of the team and will drive them to achieve maximum guest feedback scores and increasing revenue potential. Also as the Duty Manager you will be responsible for managing and motivating your team. You will be required to ensure that all staff within your department are adequately trained and developed in line with company policy. You will also be responsible for Handling Guest Complaints, Meeting them and providing service of excellence. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery<br><br> Ideally, you'll have some or all of the following qualifications and experience we're looking for:

Diploma in Hotel Administration, Hotel Management or equivalent.

Three years supervisory experience.

Poses great leadership skills & excellent communication skills.

In return, we'll give you a competitive benefits package including salary, insurance and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

To find out more about us or any other jobs with IHG please look at www.ihg.com/careers

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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