Sales Executive – Meetings & Events - Crowne Plaza Doha - The Business Park

Industry:
Hotels Clubs and Spas
Department:
Sales and Marketing/PR
Level:
Middle Management
Location:
ME/GCC (Except UAE)
Salary Description:
Competitive
Posted:
05-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
DOH002237

Job Overview

To execute all aspects of the hotel's strategies of selling Conference and Banqueting services with special emphasis on Outside Catering. Work with operations to ensure successful conference and banqueting and outside catering events for our clients.
At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:

Create Confidence - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do. Encourages Success - by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced. M ake It Happen - by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Duties and Responsibilities

1. Responsible for Small to Medium sized Events / Groups as approved by the Assistant Director of Event Sales
2. Assemble and distribute consistent, concise group resumes and banquet event orders that clearly represent a convention's every requirement for all departments
3. Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times, driving excellent MSTS scores
4. Responsible for the successful outcome of assigned programs from pre-arrival through to post-departure
5. Attend and Chair Pre Conference Meetings as required
6. Work closely with Revenue Manager to ensure guestroom rate and DDR integrity
7. Work closely with the Assistant Director of Event Sales in the creation of new theme menus, special events and service standards
8. Ensure hotel costs are effectively controlled
9. Work closely with the Field Sales & Banquet department to ensure all contractual terms agreed upon are carried out (including the management of Guest Room Attrition and follow-up on Deposit Schedule)
10. Maintain the integrity of Opera Sales & Catering at all times
11. Oversee activities and guest experience related to the appropriate delegate packages
12. Maintain files, records and reporting as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes
13. Service manager for Property Site Visits
14. Exceed corporate expectations regarding signature secret shoppers
15. Other Duties as assigned by the Assistant Director of Event Sales

SELF MANAGEMENT

1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.
3. Comply with Time and Attendance Policies set by the hotel.
4. Actively participate in training and development programs and maximize opportunities for self-development
5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
6. Familiarize yourself with emergency and evacuation procedures
7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
8. Comply with the Company's Corporate Code of Conduct
9. Familiarize self with the company values (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to be Yourself) and ways of working (IHG Wheel).
10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

The above is designed to help you in the understanding of the role and is not intended to be a definite list of your duties, as flexibility in meeting company and guest needs is required by all employee s<br><br>

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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