Salesforce Developer, Manager

Hotels Clubs and Spas
General Management/ GM
Department Head
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Salesforce Developer, Manager
17 Nov 2016

Envision your career with one of the world's largest hospitality companies.

We provide a range of hospitality products and services through our global portfolio of world-renowned brands under our parent company, Wyndham Worldwide (NYSE: WYN).

Do you want to be part of a company ranked as one of the best places to work?

Wyndham Hotel Group is the world's largest hotel company based on number of hotels and is one of three hospitality business units of Wyndham Worldwide. As both a leading hotel brand franchisor and hotel management services provider, the company's global portfolio consists of nearly 8,000 properties and 678,000 rooms in 72 countries under the following brands: Dolce Hotels and Resorts ® , Wyndham Grand ® , Wyndham Hotels and Resorts ® , Wyndham Garden ® Hotels, TRYP by Wyndham ® , Wingate by Wyndham ® , Hawthorn Suites by Wyndham ® , Microtel Inn & Suites by Wyndham ® , Ramada ® , Baymont Inn & Suites ® , Days Inn ® , Super 8 ® , Howard Johnson ® , Travelodge® and Knights Inn ® . Wyndham Rewards, the company's guest loyalty program, offers more than 44 million members the opportunity to earn and redeem points at thousands of hotels across the world.

The Salesforce Developer, Manager, will lead all aspects of development and operations of the Platform and mobile applications and ensure continued delivery of innovative, high quality solutions that enable Franchise Sales and Operations to accomplish business objectives. This requires the ability to develop and support applications using Service Cloud, Sales Cloud, Communities, SF Mobile, Lightening and the platform. Responsibilities include translating functional requirements into detailed technical design specifications, conduct research, technical analysis, design, development, testing and implementation for Salesforce projects and enhancements based on industry best practices. Manage platform operations to facilitate continuous improvement of the environment.

The ideal candidate has solid knowledge, skills and experience creating innovative custom applications on the platform including declarative and programmatic capabilities using Apex and Visualforce and experience with Agile Development methodology. The Salesforce Developer, Manager will be hands-on and have demonstrated development experience in a diverse working environment.

- Work collaboratively with cross-functional teams and/or independently and build Custom Applications on the Platform and integration with Enterprise Systems.
- Provide project requirements, technical design, integration architecture, solution recommendations, ROM estimates and detailed requirements.
- Govern Change Management process from development sandboxes to production and across the development lifecycle. Ensure that all necessary changes are documented, reviewed, tested, approved and deployed.
- Provide Technical Support for and integration with various IT Systems.
- Manage Salesforce releases with pre-sandbox review and testing of all new development functionality.
- Remain current on new Salesforce features and functionality and provide recommendations for process improvement.


- Detailed knowledge of Sales, Service and Marketing Clouds, Communities, SF1 and Lightening

- Hands-on experience with APEX, Visual Force, HTML and JavaScript

- Experience with Salesforce Integration concepts using Soap or Rest API Web Services to various IT Systems (Salesforce to Salesforce, Adobe, Oracle, Sharepoint)

- Exposure to hybrid mobile development using Salesforce Mobile SDK, Heroku, Cordova, and iOS

- Experience writing SQL, SOQL and SOSL queries

- Strong understanding of Relational Databases and ETL integration (My SQL, Oracle, Informatica, Salesforce Connector)

- Experience using data tools (Data Loader, Excel Connector, CRM Fusion)

- Excellent oral and written communication and interpersonal skills

- A strong focus and a capacity to collaborate with partners to troubleshoot and optimize processes

- Ability to analyze and creatively solve complex business and technical problems

- Strong MS Office skills, including Word, Excel, PowerPoint and Visio

- Ability to lead and prioritize multiple projects simultaneously


- Bachelor's Degree in Computer Science, Business Administration or Related Field

- Salesforce Certifications: Salesforce Certified Platform Developer, Application Developer (DEV-401/501), Salesforce Administrator (ADM-201)

- 5+ years Salesforce Platform experience

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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