Reservations Agent

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Europe
Salary Description:
Competitive
Posted:
09-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
BUD000086

InterContinental Budapest is looking for a Reservations Agent to join the team!

The InterContinental® brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations.

Responsibilities:

•Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter
•Record and process using a computer bookings system, cancellations and amendments via phone, fax or email promptly and in line with company standards
•Promote and sell the hotel products and services
•Record and manage bookings
•Prepare reports using computerised reservation systems and other computer software such as Word and Excel. <br><br>Requirements:
•Relevant qualification, preferably College/University degree in Tourism
•1-3 years of relevant experience
•Other hotel operational experience is an advantage
•Excellent English and Hungarian language knowledge oral and written (Candidates not speaking Hungarian will automatically be turned down.)
•System knowledge (OPERA) is preferred
•Able to work rapidly and accurately
•Be a good team member What we offer:

In return we'll give you a competitive benefits package, hotel discounts worldwide and opportunities to learn new skills and grow your career. You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Budapest a great place to work, one of the best workplaces in Hungary.

If you are interested in the position please send your CV in English and in Hungarian as well.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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