Kitchen Porter - Holiday Inn London Commercial Road

Hotels Clubs and Spas
Food and Beverage Service
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

• To take a primary role in keeping the kitchen up to the required level of cleanliness
• To ensure that all relevant equipment is cleaned and returned to the relevant department as efficiently as possible during busy trading periods
• To follow the daily/weekly cleaning schedule
• To clean the staff restaurant after each service session
• To keep the back of house corridors clean
• To follow the correct usage instructions on all chemicals and ensure that they are stored correctly
• To show willingness to take on additional responsibilities when necessary
• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.
Financial Returns:
Control supplies and minimise wastage

• Comply with hotel rules and regulations and provisions contained in the employment handbook.
• Comply with company grooming and uniform standards.
• Comply with timekeeping and attendance policies.
• Actively participate in training and development programs and maximise opportunities for self development. Comply with the company corporate code of conduct at all times. Familiarise yourself with our winning ways which link to the desired behaviours that we expect all our employees to display. Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals. Have the desire and ability to improve your knowledge and abilities through on-going training. Guest Experience:
Demonstrate service attributes in accordance with industry expectations and company standards to include:- Being attentive to guests Accurately and promptly fulfilling guest requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints. § Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers.
§ Be able to promote the hotel (and IHG generally) products and services.
§ Maintain a high level of product and service knowledge about all IHG hotels in you region.

Responsible Business:
Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. Familiarise yourself with emergency and evacuation procedures. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of your line manager. Proactively pursue all practices in line with Company environmental and energy saving initiatives.

Perform other duties as assigned. May also serve as manager on duty.<br><br> Qualifications include basic reading, writing and math skills. You may be required to work nights, weekends, and/or holidays.

This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about the restaurant, handling food, objects, bus tray/tub, plates, glasses, utensils etc, bending, stooping and kneeling.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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