Director of Revenue Management

Hotels Clubs and Spas
General Management/ GM
Top Management
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Director of Revenue Management
18 Nov 2016

The Wyndham Atlanta Galleria is currently searching for a motivated and talented Director of Revenue Management to join the team of the Wyndham Atlanta Galleria.

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.

Fundamental Requirements: Able to sell strategic decisions to gain optimal business mix . -Ability to manage upward with good debate and consensus skills with objectivity. -Complete, analyze and report on Future Demand Strategy Analysis (FDSA). -Establish and communicate sales strategy for day, week, month and rolling 12 months. -Make Yield Management decisions and update CRS/GDS/PMS inventory directly through the systems. -Communicate any strategy changes or update any calendars for the sales team to use. -Review the Central Reservation System (CRS) Daily Wrap Up, Denials, Call conversion reports, View Availability Calendar and Allotment Calendar. -Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling - Address the opportunities in Wyndham Business Review (WBR) morning meeting. -Schedule and complete call arounds using the Market Pricing Analysis (MPA) and determine the pricing and compression compared to our competition. -Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cut off date, and whether or not you should extend, etc. Discuss making any changes necessary to system after WBR. -Complete Group Analysis Worksheet when needed. (Use this if FDSA demand indicator is A or B on the group dates or taking the group pushes the date to A or B) -Run a list of groups that went from Tentative to Definite, determine what groups will effect availability and restrict or price accordingly for rolling 12 months. -Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through CRS/GDS/PMS and communicate to the strategy team. This must occur at a minimum of twice a day with more frequent monitoring for high demand/revenue time frames. -Complete any rate changes through CRS/GDS, as necessary. -Work with the strategy team to forecast accurately as well as projecting future transient demand. -Work with the strategy team in analyzing actual performance vs. potential to identify future revenue opportunities. -Update the Historic Demand Analysis (HDA) daily. Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance. -Update the following persons of the successes/shortfalls: General Manager, Director of Sales & Marketing, & the Rooms Director. -Forecast projected transient demand for next 90 days using FDSA.

An Equal Opportunity Employer M/F/Disabled/Veterans & Drug Free Workplace

Education & Experience: -At least 3-5 years of progressive experience in Revenue Management in a hotel or a related field required; or a 4-year college degree and at least 1 year of related experience. -Previous supervisory responsibility preferred. -High school diploma required. -Must be proficient in Windows, Company approved spreadsheets and word processing. -Understanding of general hotel operations and the philosophy of yield management required.
Physical requirements: - Flexible and long hours sometimes required. -Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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