Accounts Assistant

Hotels Clubs and Spas
General Management/ GM
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Job overview

To promote a professional and positive image to all of our guests and contribute to the hotels targets by assisting with the accurate processing of invoices and statements.
Promote the desired work culture around our Winning Ways ; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together in order to create "Great Hotels Guests Love".

At Holiday Inn ® we want our guests to relax and be themselves which means we need team members to:

• Be you - by being natural, professional and personable in the way you are with people
• Get ready - by taking notice and using your knowledge so that you are prepared for anything
• Show you care - by being thoughtful in the way you welcome and connect with guests
• Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities

Key Responsibilities:

• Assist in the timely billing of accounts.
• Maintain a filing system for account receivable records.
• Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
• Assist in the reconciliation of accounts.
• Respond to and resolve account queries.
• Collate supplier's documentation for processing.
• Ensure all invoices have the appropriate documentation attached and approvals prior to processing.
• Process all invoices and statements.
• Record and process payments of goods and services.
• Maintain a filing system for accounts payable records.
• Maintain clear lines of communication with outside companies to ensure timely and accurate supply of goods and services.
• Check arithmetic accuracy and invoices.
• Assist in reconciling the weekly purchase log.
• Prepare cheque run for approval on a weekly basis.
• Reconcile supplier statements with established records and report any discrepancies.
• Assist in maintain the batch register and balance daily to general ledger.
• Assist in preparing the accruals journal at month end for regular suppliers and delivery dockets not paid.
• Calculate travel agent commissions.
• Aid in the preparation of the travel agents cheque listing.
• Use finance computer programs.

• Comply with hotel rules and regulations and provisions contained in the employment handbook.
• Comply with company grooming and uniform standards.
• Comply with timekeeping and attendance policies.
• Actively participate in training and development programs and maximise opportunities for self development.
• Comply with the company corporate code of conduct at all times.
• Familiarise yourself with our winning ways which link to the desired behaviours that we expect all our employees to display.
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
• Have the desire and ability to improve your knowledge and abilities through on-going training.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
Guest Experience:
· Demonstrate service attributes in accordance with industry expectations and company standards to include:-
· Being attentive to guests
· Accurately and promptly fulfilling guest requests
· Understand and anticipate guest needs
· Maintain a high level of knowledge which will enhance the guest experience
· Demonstrate a service attitude that exceeds expectations
· Take appropriate action to resolve guest complaints
· Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers.
· Be able to promote the hotel (and IHG generally) products and services.
· Maintain a high level of product and service knowledge about all IHG hotels in your region

Responsible Business:
· Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
· Familiarise yourself with emergency and evacuation procedures.
· Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of your line manager.
· Proactively pursue all practices in line with Company environmental and energy saving initiatives.
· Perform other duties as assigned.<br><br>

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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