FT Front Desk Agent - Holiday Inn Chicago O'Hare Rosemont

Hotels Clubs and Spas
Front Office/Rooms Division
Staff- Line level
Americas North and South
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Do you see yourself as a Front Desk Agent ?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Newly Renovated Holiday Inn & Suites Cyhciago O'Hare Rosemont hotel features a modern mix of stylish living amenities designed for business and leisure travelers seeking upscale comforts and convenience near Chicago O'Hare International Airport. The hotel offers 300 spacious guest rooms and suites featuring warmly styled décor, complimentary internet service and a host of delightful comforts to make your stay more inviting. The location is close to exciting attractions, world class museums, shopping, dining and site-seeing. Designed with the modern lifestyles of travelers in mind, guests of our hotel enjoy free 24-hour shuttle service to and from O'Hare International Airport, parking, well equipped business center, elegant meeting facilities and state of the art fitness center.

This position will:
-Check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.
-Answer phones, welcome guests, communicate any outstanding requests or issues.
-May routinely book reservations.
-Promote Teamwork and quality service.
-Perform other duties as assigned by supervisory team.<br><br> Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. S ome college is preferred. You may be required to work nights, weekends, and/or holidays.

This job requires:

-Frequent standing up behind the desk and front office areas.
-Carrying or lifting items weighing up to 50 pounds.
-Handling objects, products, and computer equipment
-Use of a keyboard to operate various property management systems.


-Communication skills
-Reading and writing abilities
-Basic math skills
-Problem solving, reasoning, motivating and training abilities

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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