Collections Team Member

Hotels Clubs and Spas
Finance and Accounts
Salary Description:
Wyndham Worldwide
Job Ref:

Collections Team Member
21 Nov 2016

Collections Team Member

We are looking for passionate phone professionals with a strong background in customer service or collections to join our dynamic Consumer Finance Team.
This role involves maintaining, controlling and effectively managing the prevention and collection of delinquent accounts for various portfolios including servicing to our customers. The focus of this role is to provide assistance and support to our owners, develop and maintain our ongoing relationship with them, encouraging them to use their vacation ownership.


Our ideal candidates will be able to demonstrate the following skills:

- Previous experience working in a in an inbound or outbound call centre
- Exposure to a dialer system
- Strong customer service experience or collections background
- Strong written and verbal communication skills
- Effective problem solving and negotiation skills
- Ability to deliver a high quality and swift customer experience
- Comfortable using basic Microsoft office products
- Enjoys working within a team who are improvement focused through collaboration and innovation

Who are we?

Wyndham Vacation Resorts Asia Pacific is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company where we pride ourselves on our professional yet friendly culture, offering continued support towards career development and growth.

What do we offer?

This is your chance to join a friendly, outgoing, yet hardworking team environment that encourages internal promotion and provides comprehensive training and orientation, onsite gym and cafe, subsidised private health insurance and fortnightly desk massages!

This is a salary plus bonus position so if you think you have what it takes - apply now and reap the benefits!

Wyndham Vacation Resorts Asia Pacific is an Equal Opportunity Employer

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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