Sales Analyst and Reporting Executive

Industry:
Hotels Clubs and Spas
Department:
Sales and Marketing/PR
Level:
Middle Management
Location:
Europe
Salary Description:
Competitive
Posted:
02-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R125907

Job Description:
This role is responsible for the analysis of Europe Sales (Denham) reports whilst support driving efficiencies for the team Implement and maintain necessary reporting processes. Develop procedures and resolve issues in the use of automated reporting tools. Analyse reports and provide commentary to immediate team and broader teams. This role will require bespoke analysis to Senior Leadership/Business Planning Manager to drive strategy Development for Europe Sales

Essential Duties and Responsibilities - (Key Activities)


•Manage and execute extraction of account production data by sales person. Design, build, and run data queries for Sales utilizing Business Objects utilities.
•Support Europe Sales Leadership for bespoke reporting
•Review sales production data for accuracy and trending. Troubleshoot any errors in reporting, tracking issues, initiate and determine source for correcting errors.
•Together with the Europe Sales leadership team, produce and distribute the Europe Sales Denham Report. (Monthly, quarterly, annually). Ensure the report is produced in an accurate and timely manner, and review all information for accuracy prior to distribution.
•Manage process regarding ongoing projects to ensure the delivery against monthly production goals.
•Work alongside Key Account Managers and reporting Operations Manager to maintain the accuracy of the systems (Account Ownerships/Source System ID's/GDS coding.
•Work with hotels to identify mistracked business and to correct by linking SSID's.
•Develop and implement automated monthly reporting tools for Leadership team.
•Work with Director on upcoming project needs including analysis and trending of specific market segments.
•Provide additional data for reports as needed or requested.
•Act as primary liaison for Sales team to I.T. - ensuring data integrity and system interface of sales-related programs and reporting tools.
•Work with HR Specialist to ensure new starters are set up on all new tools/systems and are trained.
•Work with Director and Leadership team to drive tool and system compliance by providing reports/data.
•Review general trending data by market segment and provide an overall interpretation of production by market, brand, region and sales person as needed by Director . <br><br> Required Qualifications:

Education:

Bachelor's degree in Business, Computer Science, or an equivalent combination of education and work-related experience.

Experience:

• Minimum of 2-3 years progressive work-related experience in computer operations, with demonstrated proficiency within the responsibilities/requirements related to the position.
• Minimum 2 years track record of an analytical role in a commercial environment

Technical Skills and Knowledge:

• Demonstrated technical aptitude with various computer systems and data applications.
• Operational knowledge and strength with MS Office (Excel and Access).
• Demonstrated experience with internal Business Objects, Data Warehouse applications
• Demonstrated understanding of the Business Analysis process, and ability to adapt technical information to meet business requirements.
• Demonstrated clear, concise and succinct communication skills, including adapting both verbal and written communication to the needs and level of user.
• Demonstrated ability to manage multiple projects simultaneously and efficiently, and to perform concurrent tasks that require technical and functional competence.

The following would also be an advantage:

• A strong understanding of standard hotel industry metrics (Room Nights, Revenue, ADR, RevPAR, RGI)
• An understanding of the financial aspects of the hotel industry (e.g. revenue management principles)
• CIMA, ACCA or other accounting/analytics-based qualification
• Past experience of working in a multi-cultural office environment

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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