Assistant Laundry Manager

Hotels Clubs and Spas
Middle Management
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:


Overlooking pristine white sands, InterContinental Hua Hin Resort is an elegant Hua Hin hotel near the beach and has two beachfront villas with private plunge pools. Let InterContinental Hua Hin Resort's private jet fly you here from Bangkok. Choose from eight restaurants and bars serving authentic Thai cuisine and international fare. This Hua Hin hotel near the night market offers many shopping and dining options, with further diversions of golf, elephant treks and the Royal Summer Palace.

1. KEY RESPONSIBILITIES Job Summary - (Role Summary)
· Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives .

Essential Duties and Responsibilities - (Key Activities of the role)
· Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
· Ensure that all items laundered and dry cleaned within the hotel's laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition
· Organize movement of dirty and clean laundry and of guest valet service
· Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
· Control and record chemical consumption and reorder as required
· Assist in maintaining records of stock and equipment
· Supervise all employees with the Laundry Department
· Ensure an accurate valet delivery
· Ensure daily production records for linen and uniforms are maintained
· Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
· Works with superior and Human Resources on manpower planning and management needs
· Works with superior and Director of Finance in the preparation and management of the Department's budget.
· Take responsibility in apply hotel safety & Security standard into daily operation
· All job assigned by Supervisor


Required Skills -
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Good writing skills
· Proficient in the use of Microsoft Office
· Problem solving, organizational and training abilities
· Strong Leadership skills in managing teams

Qualifications -
· Diploma in Hotel Administration, Hotel Management or equivalent

Experience -
· 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

· Type and level of experience required may vary slightly based on size and complexity of operation

· 2 day - off per week / 8 hours working per day
· Uniform 3 sets and 2 meals per shift
· Health & Group Life Insurance
· Staff Dormitory
· Staff Canteen
· Provident Fund / Social Security
· Public Holiday / Vacation
· Annual Physical Check-up
· Training and Development Program
· Employee Rate in InterContinental Hotel Group

Please submit your application to Human Resources Department.
Email Address:
Tel: 66(0) 32 616 999<br><br>

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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