Assistant Manager- Crowne Meetings (Banquet Sales)-Hotel Crowne Plaza New Delhi Rohini

Hotels Clubs and Spas
Sales and Marketing/PR
Middle Management
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

At IHG, everyone has room to be themselves. So w hat's your passion? Whether you're into Cooking, Dancing or Cricket , at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who help us create great hotels guests love.

Crowne Plaza New Delhi Rohini is an upscale hotel located in North West Delhi with 183 well appointed rooms and exquisite Food & Beverage services. It is about 15 kms from the airport and about 8 kms from the city centre. The hotel also offers the largest banqueting space in Delhi- NCR. Food & Beverage services include an All Day Dining restaurant, Indian restaurant, and Bar. There is also a wine cellar next to the Bar, which will be equipped with famous wines from all across the globe. The hotel has the city's largest banquet facilities at two levels of approximately 50,000 sq. feet that can cater to large corporate and social functions.

We've got an exciting opportunity for you to join us as a Assistant Manager-Crowne Meetings/Crowne Meetings Manager (Banquet Sales). You'll manage the day to day operations of the hotel to maximize profitability and to ensure superior service and product quality are maintained.

Key responsibilities of this role include:
· Assists in the co-ordination and monitoring of all meetings and conference business

· Assists in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning

· Assists in managing the rooming list process

· Co-ordinate the allocation of space for the conference and associated events
· Conduct room familiarizations and site inspections

· Monitor competitor activities

· Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved

· Controls and analyses, on an on-going basis, the following, in an effort to ensure optimum performance:

o Quality levels of product and service
o Guest satisfaction
o Merchandising and Marketing
o Operating costs
o Sanitation, cleanliness and hygiene

· Assists in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:
o Local requirements
o Market needs
o Competition
o Trends
o Recipes
o Potential costs
o Availability of Food and Beverage products
o Merchandising and promotion

· Coordinates with the Purchasing Manager for special for special purchasing relating to the Banqueting Department
· Establishes and maintains a record system to include the following:
o Files on all previous functions
o Banquet and reservation book
o Customer contact file
o Sales solicitation programme
o Room utilization
o Menu file
o Promotion file
o Activities file
o Union information
o File on casuals
o Solicits and follows-up on business referrals and potential sales leads

· Assists the Food and Beverage Manager with the following:
o Inspection checklist
o Department reports
o Other reports as required

· Works with Human Resources on manpower planning and management needs

· Works with Manager in the preparation and management of the Department's budget<br><br> Ideally, you'll have some or all of the following things we're looking for:
Required Skills -
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
· Problem solving, reasoning, motivating, organizational and training abilities.
· Good writing skills
· Leadership skills.

Qualifications -
· Diploma in Hotel Management, Sales Marketing or related field.

Experience -
· 2 years related experience or an equivalent combination of education and experience

And in return, we'll give you a competitive compensation and benefits package and a chance to work with a great team of people. Most importantly, we will give you a Room to be yourself!

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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