Activations Agent

Industry:
Hotels Clubs and Spas
Department:
Customer Service
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
10-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1614269

Activations Agent
21 Nov 2016

What is an Activations Agent?

As an Activations Agent, you will be making an outbound call to guests who have purchased a vacation getaway but have not yet booked their location or dates. Your salesmanship and customer service techniques will be put to great use in this role as you will be helping to deliver on arrivals, increase revenue for the department and guarantee tour volume for the resorts.

Why Wyndham?

As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others.

Who are we looking for?

Our ideal candidate will be persuasive and informative with the ability to think quickly and exercise superb communication skills. We are looking for someone who possesses a positive, outgoing, professional demeanor, and someone who is self motivated, detailed oriented and able to work independently. If this sounds like you, we'd love to learn more - apply today!

What are the hours?

Weekdays: 2pm to 10pm; occasional Saturday based on business needs, from 9:00am to 6:00pm

Qualifications


- High School Diploma/GED Equivalent
- Must be able to work flexible shifts to include weekdays, evenings and weekends to suit business needs
- Microsoft Office experience is required
- 12 months minimum sales, customer service, reservations, hospitality or equivalent experience required

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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