Sales Executive - Ramada Hotel & Suites Amwaj Islands, Manama, Bahrain

Hotels Clubs and Spas
Sales and Marketing/PR
Middle Management
ME/GCC (Except UAE)
Salary Description:
Wyndham Worldwide
Job Ref:

Sales Executive - Ramada Hotel & Suites Amwaj Islands, Manama, Bahrain
23 Nov 2016

Position: Sales Executive Department: Sales & Marketing Level: 04 Reports to: Cluster Director of Sales & Marketing / Director of Sales

Scope and General Purpose of Job : Under the guidance of the Cluster Director of Sales & Marketing / Cluster Director of Sales, responsible for maximising rooms / F&B / Conference and Banqueting business from a defined account base. Proactively uncovering new prospects for the property and maximising conversion of business in line with the Hotels' budgetary goals. This position is considered to be a key role within the Sales structure, and requires a high degree of self-motivation and the ability to work unsupervised using own initiative Main Duties:
Operational: - Working closely with Sales Manager to achieve both personal revenue goals (by working towards an agreed Masters target) and the budgeted goals of the Property. - Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives. - Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner. - Proactively sourcing and prospecting new accounts for the Property, and following the sales process through to convert into 'producing' accounts. - To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations. - To participate in the annual Marketing Planning process under the direction of the DOS&M, and to take responsibility in conjunction with the Sales Manager for the compilation of the competitor rate and product information, pricing analysis and Key Account Analysis. - Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. - Secure payment and follow up on pending invoices. - Re-negotiation of corporate rate agreements within budgetary guidelines for all corporate accounts within agreed time frames. - Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. - Compile and execute quarterly sales action plans as agreed with DOS&M and communicate any obstacles to completing action plans to the Director. - To complete a quarterly production review of account base. - To understand and be in a position to action any group and events enquiries and ensure accurate follow up
Laws, Regulations & Policies: - Ensure compliance with business operations laws - Ensure compliance with hospitality operations laws - Ensure compliance to all applicable laws, and corporate standards and guidelines
Associate Relations
- Fosters and develops effective associate relations throughout the hotel
Health & Safety
- Ensures that all potential and real hazards are reduced immediately - Fully understands the hotel's fire, emergency and bomb procedures - Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates - Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening - Ensures that the highest standards of personal hygiene, dress, uniforms and appearance Miscellaneous - Attends meetings and trainings required by the Cluster Director of Sales & Marketing - Attends Regional Sales & Marketing meetings and training as required. - Continuously seeks to endeavor and improve the hotel's efficient operation and knowledge of own job function - Ensures all requests and correspondence (e.g. from Cluster Director of Sales & Marketing) are dealt with in a timely and accurate manner - Attends any property meetings that are relevant to the position - Is knowledgeable about corporate loyalty / Incentive Programmes. - Assists colleagues to perform similar or related jobs when necessary - Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently - Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel's stakeholders - Maintains own working area, materials and company property clean, tidy and in good shape - Continuously seeks to endeavor and improve the department's efficient operation, and knowledge of own job function - Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG - Is well updated on, and possesses solid knowledge of the following: Hotel fire, bomb and emergency procedures Hotel health and safety policies and procedures Wyndham Hotels standards of operation and departmental procedures Current licensing relating to own responsibility, and to the hotel Accepted methods of payment by the hotel Corporate clients generating high business volume
Other: - Performs other duties as assigned to meet business needs.

Employment Disclaimer In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.
Minimum 2 years experience in similar role.
GCC exposure would be an advantage

Ability to speak in Arabic would be an advantage

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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