Team Leader -Housekeeping-Crowne Plaza Greater Noida

Industry:
Hotels Clubs and Spas
Department:
Housekeeping
Level:
Supervisory level
Location:
Asia
Salary Description:
Competitive
Posted:
09-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
GRE000431

What's your passion? Whether you're into cricket, reading or hiking, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

At the moment we're looking for Team Leader-Housekeeping to join our Crowne Plaza Greater Noida team at Greater Noida (India). Crowne Plaza greater Noida is a business hotel with 398 Keys and extensive food & beverage facilities. Crowne Plaza Greater Noida will be the preferred International brand for business, events and celebration.

we're looking for someone who:

· demonstrates a pleasant personality with a mature disposition
· is willing to go the "Extra Mile" in order to exceed guests' expectation
· is a team player and contributes to ensure the smooth operations of the Housekeeping
· is able to work on a rotating roster
· preferably has a certification/ basic knowledge in Hospitality/ Tourism

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, bring your passion to IHG and we'll make sure you'll have room to be yourself.<br><br> JOB DESCRIPTION:

1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

3) Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

4) Coordinates work activities among departments.

5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

6) Inventories stock to ensure adequate supplies.

7) Prepares reports concerning room occupancy, payroll, and department expenses. REQUIRED QUALIFICATIONS Required Skills -
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Able to read and write English
· Proficient in the use of Microsoft Office and Front Office System

Qualifications -
· High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience -

· 4 year experience inHousekeeping Department

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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