Assistant Front Office Manager - Holiday Inn Cleveland Clinic

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Middle Management
Location:
Americas North and South
Salary Description:
Competitive
Posted:
04-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R126031

Do you see yourself as an Assistant Front Office Manager ?
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Holiday Inn Cleveland Clinic is located on the prestigious Cleveland Clinic campus. Travelers appreciate our finer touches that make comfort and convenience a top priority. It is less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach.

This position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence.

You will assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. You will s chedule and conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You may serve as "manager on duty" as required and perform other duties as assigned including assisting staff with their job functions during peak periods.<br><br> Requirements include a Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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