Operations Support Manager

Industry:
Airlines
Department:
Travel Management
Level:
Department Head
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive
Posted:
06-Dec-16
Recruiter:
Emirates Airline & Group
Job Ref:
160001LN

The selected candidate will manage operational areas and resources of the Control Centre in Operations to ensure the delivery of services on the day of operations in line with the SLAs and business objectives. The activities include but not limited to providing guidance to the resources (Flight Officers, Resource Allocators and Operations Control Agent), ensuring that all SLAs, standards, processes are updated in line with the changes in the business and directing activities in Centralised Allocation and Flight Watch to ensure the delivery of services on the day of operations.
- Bachelor Degree in Science, Business Administration, Commerce Or Diploma in a Business Administration / Aviation field

- Significant experience in ground handling / airport operations

- Proficient knowledge in aviation terminology

- Proficient Data collection and analysis Skills

- Proficient IT and Computer Literacy Skills

- English Language Skills (Level 5)

- Advanced Planning and Organizing Skills

- Advanced Communication Skills

- Advanced Quality Orientation Skills

- Advanced Budget and Cost Control Knowledge

- Advanced Writing Skills

- Advanced Supervisory Skills

- Advanced Safety Awareness Skills Role
At dnata, our style of delighting customers is unique. That's why we attract the best people in the industry - people who can apply imagination to their work. We are growing quickly - and we are looking for people to join our global family of 20,000 employees. As one of the largest air services providers in the world, our services on the ground keep the world in the air. You'll find dnata in 38 countries offering customers our expertise in ground handling, cargo, travel, and flight catering. We believe in the power of our people - and we're always on the look-out for potential stars to help us deliver the promises our customers make. Be a part of our success story. If you want to join us, please visit emirates.com/careers to apply.

Contact Details:
Emirates Airline & Group
Tel: .
Contact: HR Department

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