Service Manager - Front Office (DM,GR) SLYW

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Department Head
Location:
Asia
Salary Description:
Competitive
Posted:
06-Dec-16
Recruiter:
Shangri-La Hotels & Resorts
Job Ref:
73247

Shangri-La Hotel, Yiwu
 
1.Duty Manager provides supervision, direction and leadership to all FO personnel under the guidance of the FOM in accordance with the objectives, performance and quality standards established by Shangri-La Hotel Nanchang.
 
2.Overseas and direct all aspect of day to day public area operations. Proactive and quick to assess area which needs attention and decisive action. Should always be firm but fair treatment among peer and subordinates. Ensures effective communication among all Front Office personnel and other department. Ultimately, the Duty Manager must be an active liaison between management and the guest.
 
3.The Service Manager – Guest Relations provides all guest services as well as supervision, direction and leadership in the Guest Relations Department in accordance with the objectives, performance, consistency and quality standards established by Shangri-La Nanchang.
 

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings