Director, Luxury Hotel Marketing

Hotels Clubs and Spas
General Management/ GM
Top Management
United Arab Emirates (UAE)
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Director, Luxury Hotel Marketing
Responsible for executing traditional communications campaigns in the Middle East Region, leveraging advertising, promotions, lifestyle events and brand collateral roll-outs. Works with the Luxury division team, brand and agency of record to plan and execute external communication efforts in line with the positioning of AccorHotels luxury (Luxe) brands - Raffles, Fairmont, Sofitel Legend, Sofitel, MGallery. Pullman, Swissotel, Grand Mercure. Modifies and adapts centrally developed campaigns to increase their effectiveness in the Region for all brands. Supports operating hotels in executing and utilizing advertising and marketing collateral as well as pre-opening hotel teams with strategic market positioning support. Coordinates activities with the digital marketing director and public relations team to ensure maximum results.

Summary of Responsibilities:
Reporting to the Vice President, Sales & Marketing, Middle East and Senior Vice President, Operations, Luxury Brands, responsibilities and essential job functions include but are not limited to the following:
• Works with Luxe Sales & Marketing team to develop Marketing Communication plans for the AccorHotels Luxury brands within their Region
• Ensure alignment on key initiatives with regional network of hotels
• Initiate and execute initiatives cofounded with the hotels on an opt-in model basis
• Develops and executes media plans and tailored campaigns
• Guides and counsels pre-opening hotel team on a variety of marketing tacticals, including collateral roll-outs, hotel identity/logo development, marketing and advertising strategy and planning
• Reinforces and audits brand standards for collateral and develops regionally appropriate executions for collateral, in-room and property sales materials, food & beverage, etc.
• Aligns marketing communication tools to deliver reservations and revenue efficiently and effectively via a return on investment tracking
• Actively collaborates with digital marketing director and public relations team to ensure that all consumer tacticals are synergized with the various communications divisions

• Minimum of five years of travel industry marketing and advertising experience
• Professional English written/verbal communications and interpersonal skills required
• Knowledge of strategic and tactical planning for marketing and advertising, suppliers and communications methods and media
• Familiarity with all lodging/hotel business segments and sources
• General 360 degree understanding of digital marketing from distribution, search, eCRM to display, social and mobile
• Experience/knowledge of advertising agency management and compensation
• Four year degree from an accredited university in Business, Hospitality, Advertising or a related field
• Pre-opening hotel marketing experience is an asset
• Arabic language (spoken and written) is an asset Visa Requirements: Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

As a leader in the global hospitality industry, we provide global hospitality expertise and resources that enhance the value of our leading hotel brands - Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissôtel Hotels & Resorts. Recognized as a top employer, FRHI's corporate culture encourages professional development and growth opportunities from within, building a loyal and experienced colleague base who are passionate about providing guests with a unique and meaningful travel experience. Our teams are guided by values of respect, teamwork, integrity, accountability and excellence. We employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Known by travelers throughout the globe, world-class properties in our unrivalled hotel portfolio include The Fairmont Banff Springs, Raffles Hotel, Singapore, Fairmont Peace Hotel, Swissôtel The Bosphorus, and the famed Savoy in London. The company is also focused on growth and has a robust development pipeline of new hotels that will open around the world over the next five years. For more information, please visit .

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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