Reservations Agent- The Charter at Beaver Creek, by Wyndham Vacation Rentals

Industry:
Hotels Clubs and Spas
Department:
Sales and Marketing/PR
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
06-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1614563

Reservations Agent- The Charter at Beaver Creek, by Wyndham Vacation Rentals
27 Nov 2016

Sell vacation packages to prospective guests by providing over-the-phone information and assistance in choosing vacation accommodations based on availability of rental units, amenities, financial considerations, and location of properties. RESPONSIBILITIES
- Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs.
- Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.
- Enter all inquiries into the appropriate customer database.
- Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent.
- Provide front desk personnel at assigned properties check in schedules and any other pertinent information.
- Assist callers with general questions or complaints they may have.
Qualifications
1. Telemarketing, public relations, computer key-board training helpful.

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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