Events Coordinator

Industry:
Hotels Clubs and Spas
Department:
Sales and Marketing/PR
Level:
Staff- Line level
Location:
Europe
Salary Description:
Competitive
Posted:
04-Dec-16
Recruiter:
Shangri-La Hotels & Resorts
Job Ref:
78967

It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
 
We are diverse, warm and caring but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, At the Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.
 
The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.
 
We currently have a vacancy for an Events Coordinator joining our team in December/January
 
The Role
 
Under the guidance and supervision of the Events Manager, the Events Coordinator supports the whole Events division.
 
The successful candidate will be responsible for handling all the administrative duties of a busy events department including: handling of external and internal communications, preparation and distribution of events related documents assisting with organising event trips and preparing all collateral materials.
 
The Events Coordinator must be a superb gate keeper in handling guest enquiries through voice, email or any other means – this role will be the first point of contact on many occasions and this role will be the ‘face’ and ‘voice’ of Shangri-La Hotel, At the Shard, London.   
 
Essential Requirements
 

•Relevant experience in a 5 star London hotel, ideally in a sales/events environment
•Superior organisation and administration skills coupled with the ability to multi task and set priorities in a fast-paced environment
•Sales and Marketing or Hospitality related qualification
•Outstanding customer service skills
•Ability to create and develop great relationships
•Advanced level of English (both oral and written)  
Desirable Requirements
 

•Proven and stable London experience
•Good working knowledge of Opera and MS Access.  
Our proposition to you
 
In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.
 
Our aim is always to keep and reward the very best therefore each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.
 
We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.
 
If you wish to be considered for this role, please note that all applicants must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility will be required from all candidates
It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

We are diverse, warm and caring but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, At the Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.

The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.

We currently have a vacancy for an Events Coordinator joining our team in December/January

The Role

Under the guidance and supervision of the Events Manager, the Events Coordinator supports the whole Events division.

The successful candidate will be responsible for handling all the administrative duties of a busy events department including: handling of external and internal communications, preparation and distribution of events related documents assisting with organising event trips and preparing all collateral materials.

The Events Coordinator must be a superb gate keeper in handling guest enquiries through voice, email or any other means – this role will be the first point of contact on many occasions and this role will be the ‘face’ and ‘voice’ of Shangri-La Hotel, At the Shard, London.

Essential Requirements


•Relevant experience in a 5 star London hotel, ideally in a sales/events environment
•Superior organisation and administration skills coupled with the ability to multi task and set priorities in a fast-paced environment
•Sales and Marketing or Hospitality related qualification
•Outstanding customer service skills
•Ability to create and develop great relationships
•Advanced level of English (both oral and written)
Desirable Requirements


•Proven and stable London experience
•Good working knowledge of Opera and MS Access.
Our proposition to you

In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.

Our aim is always to keep and reward the very best therefore each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.

If you wish to be considered for this role, please note that all applicants must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility will be required from all candidates

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

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