In House Sales Manager (Smoky Mountains)

Hotels Clubs and Spas
Sales and Marketing/PR
Department Head
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

In House Sales Manager (Smoky Mountains)
02 Jan 2017

Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest. Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement as follows: * We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper. * We delight our customers by meeting their needs or exceeding their expectations. * We are "memory makers" Warm, thoughtful, gracious hospitality is our culture and through our Count on Me! service philosophy, our employees strengthen their customer service skills for successful execution of signature service. Position Summary Staff, train, and manage a team of 10 to 12 specialized sales associates to meet or exceed budgeted sales goals for the team while ensuring that the sales process is conducted in compliance with all regulations and with integrity. Coach and counsel team members to improve skills and address performance. Provide leadership to the In-House Department at Wyndham Crossing Smoky Mountains/ Wyndham Great Smoky's Lodge. Job Responsibilities * Set Vision and Expectations: Provides a clear picture of the future so others can understand and share view (make sure that team members clearly understand what is expected of them) * Embrace Wyndham Values * Sense of Urgency: Approaches work with a bias action. (energetically and enthusiastically defines and takes next steps) * Motivate the sales team to achieve the highest level of performance through effective leadership and established best practices * Establish written individual and team goals and monitor performance on a daily basis to recognize excellence and coach for improvement * Recruit individuals that possess the skills and personality to be successful sales associates, utilizing recruiting process established by Wyndham * Develop others: Regularly provide feedback and coaching (provides training opportunities to team members to improve their skills and address their career development needs) * Monitor the sales process to ensure that sales are achieved by the prescribed selling method and with the highest level of integrity * Administer company policies and processes in a consistent, fair and equitable manner * Take over to close the sale
Qualifications * Have knowledge of all programs sold and serviced by Wyndham * Three years of timeshare selling experience * 1+ years leadership experience * Professional appearance and strong communication skills in dealing with clients and corporate personnel both one-on-one and group environment * Positive and upbeat attitude to ensure great work environment * Have proven track record of strong leadership ability, motivational skills and enthusiasm * Track record of strong work ethics and integrity with a sincere desire to make a difference

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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