Food and Beverage Assistant- The Farm

Industry:
Hotels Clubs and Spas, Restaurant/ Bars and café
Department:
Food and Beverage Service
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Salary Description:
attractive salary and benefits
Posted:
11-Jan-17
Recruiter:
Al Barari
Job Ref:

Aim of the Role (broad picture)

• Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner.
• Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.


Key responsibilities (main duties, responsibilities and outputs of the role)

□ To Deliver exceptional guest care and service to achieve a Guest Satisfaction Index higher than 92%.
□ To be familiar with food and menu terminology.
□ The set service standards to be followed while serving the guest.
□ Clean and prepare condiments.
□ Obtain adequate quantities of linen from the linen room as per the request sheet.
□ Does not leave the area of work without notifying the Supervisor / restaurant in-charge.
□ Perform all side duties established by the Supervisor / Restaurant in-charge.
□ To ensure that all information and duties received by the Supervisor / Restaurant in-charge is followed accurately.
□ Report for duty ten minutes early with clean attire.
□ To follow the Farm policies and procedures and all Food & Beverage service Standards.
□ Ensure sufficient quantities of crockery, cutlery, china and glassware are available prior to the service operation.
□ Double check all items received from the stores and ensure this correspondence with the requisition form.
□ Make sure that Food & Beverage items are picked up as per the requisition sheet.
□ To offer quality service at all times. And to keep the back of the house clean and tidy any give time.
□ To follow all hygiene standards set in the company hygiene manual.
□ To operate according to all accounting policies and procedures of the outlet.
□ To actively support in the back of the house jobs and to exploit his/her organizational and administrative skills.
□ To ensure orders are thoroughly checked before serving to the guest.
□ To ensure proper stacking of adequate mis-en-place in the side station.
□ To ensure food and beverage items are well printed on the check before presenting to the guest.
□ To up sell Food and Beverage products.
□ To assist the Captain and Supervisor at all times.
□ To perform all tasks as per the Standards Operating Procedure.
□ To attend all Training as scheduled by the management
□ To ensure that house rules are followed
□ To be aware of all emergency procedures
□ To strictly adhere to the Farm’s Policy on Confidentiality and Ethics.
□ To perform all other tasks as requested by management
□ To respect the confidentiality and personal details of the guests and staff at all times.
□ To ensure that the Standard Operating Procedure is followed at all times.


Contact Details:
Al Barari
Tel: .
Contact: HR Department

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