Spa Therapist - (Local Candidate Only)

Hotels Clubs and Spas
Spa and Health Club
Staff- Line level
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.

Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options.
If you are looking for a dynamic environment for growth, please join us as:

Spa Therapist

Summary of Responsibilities:

• Performs salon (hair) services in a safe, comfortable, and hygienic manner.

• Perform facial, massage, body treatments, nail and waxing services in a safe, comfortable, and hygienic manner.

• Maintain an ample inventory of all products necessary to perform all salon, body, facial, nail and waxing services including skin care products, cotton, distilled water, warm wax, waxing sticks, bowls, towels, sheets, blankets, plastic bags, and face cloths. Prepare kits as required.

• Maintain a neat and orderly work area consistent with the high standards of the facility.

• Assist in any and all ways in the beauty salon when not scheduled to perform spa services. This assistance is to include acting as receptionist, selling and restocking professional retail skin care and hair care products.

• Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.

• Answer all questions related to services performed and products used.

• Be on time for appointments and thoroughly review appointments after completing each service and shift.

• Courteously interact and answer all facility-related questions with Residents.

• Assist in the co-ordination of aesthetic services with other spa programs.

• Ensure current trends in aesthetic industry are reviewed.

• Serve as catalyst to promote spa services to Residents.

• Maintain current professional licenses.

• Report dysfunctional equipment to Spa Manager.

• Work with the Head Therapist in the formulation of plans for projects.

• Ensure individual is well versed in all aspects of the spa's operations, i.e. business telephone usage, Resident relations, retail sales, spa services (massage, loofah, facial, etc.).

• Assist in the operations of all spa departments as required

• Ensure cleanliness in all guests and back of house areas.

• Assist with inventory of salon items.

• Advice inventory needs to spa manager well in advance.

•Report guest complaints to Head Therapist/ Spa Manager.

• Desire to provide phenomenal Guest experiences.

• Previous experience as a Spa/Massage Therapist 2 years.

• Certification from an accredited school of Massage and Aesthetics required

• All professional licenses are to be current

• CPR and First Aid certification preferred

• Excellent communication and organizational skills

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

• Physical aspects of the position include but are not limited to the following:

• Frequent standing, bending and reaching throughout shift

• Occasional lifting and carrying up to 20 lbs

• Occasional kneeling, pushing, pulling, sitting

• Occasional ascending or descending ladders, stairs and ramps

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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