Sales Executive

Industry:
Hotels
Department:
Sales and Marketing/PR
Job Role:
Unspecified
Level:
Supervisor
Location:
United Arab Emirates (UAE)
Area:
Unspecified
Salary Description:
Competitive Salary + Benefits
Posted:
08-Jul-17
Recruiter:
Gloria Hotels & Resorts
Job Ref:

General Tasks and Responsibilities:

• To generate and maintains customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
• To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.
• To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
• To implement & executes all sales objectives and action plans to reach and exceed targets set
• To solicit and serves transient and group business & meetings
• To formulate corporate offer letters and yearly contracts and any other required business correspondence
• To ensure that the response to any business request is actioned within 24 hours
• To promote and produces sales leads for other Gloria Hotels outside of coverage area.
• To provide feedback to the Director Of Sales & Marketing / Director Of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
• To arrange site inspections of hotel.
• To disseminate sales related information to other departments as appropriate.
• To attend all pre & post – conference meetings, as required, arranged by the Event’s Management Department
• To follow up with the Events Management Team after the post – event meeting with Thank You calls and send Thank You Letters
• To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
• To handle incoming calls and ensures messages are taken and details are forwarded to the person/s concerned
• To attend departmental & communication meeting as requested
• To attend major events in hotel & city as requested by Department Head
• To maintain an up to date account & contact database and details in property management system.
• To ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
• To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
• To ensure that Gloria Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
• To closely coordinate and communicate with outbound sales office with regards to accounts/markets those are serviced by Outbound Sales.
General Responsibilities

• To promote efficiency, confidence, courtesy & an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
• To maintain professional business confidentiality
• To adhere to Company and Hotel rules and regulations at all times
• To have good knowledge of S&C, Microsoft Office & Microsoft outlook. Uses technology available for reports, communication and client correspondences.
• To be flexible to adapt to sudden increase in working hours as per business needs.

Contact Details:
Gloria Hotels & Resorts
Tel: .
Contact: HR Department

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