Kids Club Attendant

Industry:
Hotels Clubs and Spas
Department:
Spa and Health Club
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive
Posted:
25-Apr-17
Recruiter:
Hilton Worldwide
Job Ref:
HOT03Z0T

Job Snapshot
Employment Type:
Full-time


Date Posted:
04-17-2017

Job ID:
HOT03Z0T


Location:
Waldorf Astoria Ras Al Khaimah
Vienna Street
Ras Al-Khaimah,


Job Description
This position is responsible for overall care,hospitality and service given to our younger guests (3-12) throughout theirstay, to create unforgettable memories of their holidays and specifically in assistingthe Kids Club Activities, toddler’s daytime child minding service, baby-sittingand hosting at the Kids Club.

What will I be doing?


•       Followpre-opening, opening, closing and post-closing operational procedures at the Kids Club


•       Welcomefamilies and register children at the Kids Club, handling reservations andpayments, up-selling the Kids Club services and performing relatedadministrative duties.


•       Organize and accompanychildren activities according to the Kids Club concept, always providing safecare and a personalized and intuitive service.


•       Handling kidsclub consumables and mershandising stock, managing available material


•       Coordenatein-room entertainment game rental with Concierge


•       Assist withcreating the Kids Club stories and preparing taylor made exepriences for Kids


•       Assit  on organizing kids experiences with otherdepartments


•       Assist oncoordenating child amenities and Kids Club gifts


•       Personalizedchild minding services (evenning baby-sitting and toddler’s daytime service)


•       Organizingand accompanying the Kids Club outdoor activities, swimming-pool activitiesand kids sports


•       Using CRMtool, observingyoung guests’ special requests and preferences


•       Request the Kids Club cleaning ormaintenance when necessary

Job Requirements
What are we looking for?

A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•High School Graduate or equivalent required
•Must maintain a neat, clean and well-groomed appearance
•Intermediate English language skills
•Basic computer knowledge It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Contact Details:
Hilton Worldwide
Tel: .
Contact: HR Department

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