Raffles Service Agent

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Asia
Salary Description:
Competitive
Posted:
22-Jun-17
Recruiter:
Raffles Hotels and Resorts
Job Ref:
RJK00557


Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious new development comprising a shopping mall, an office tower, a residential tower and the Ciputra Artpreneur art museum and theatre. Raffles Jakarta will feature 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world. Food & beverage venues will include Raffles' iconic Writers Bar and innovative all-day dining and specialty restaurant concepts. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms will be the city's finest venues for social events and conferences. For leisure, the hotel will offer a Raffles spa, gymnasium, outdoor pool, Jacuzzis, pool bar, tennis courts and a jogging track. The décor of Raffles Jakarta will feature unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

" Embark on a unique career experience, a joyful journey of self-discovery " is the talent acquisition slogan of Raffles Jakarta. A career opportunity with Raffles Jakarta is unique because all colleagues at all levels commit to create a professional environment where they can discover and unleash their unique potentials to achieve excellence. Every piece of experience at work offers a learning opportunity. Therefore, work, seen form the learning perspective, constitutes joyful journey of self-discovery.

If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:
Raffles Service Agent

Summary of Responsibilities
A Raffles Service Agent works on rotation shifts and in-charge to perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Raffles' standards
Qualifications
Candidate for this position must have minimum of 1 year relevant experience preferably in a four or five star hotel and be a team player who is genuinely passionate about serving guests, at all times thoughtfully focusing on anticipating and exceeding their expectations. They must be able to interact confidently with guests in a naturally friendly and engaging manner, to work fast as well as to deal with complaints patiently in order to turn them into positive experiences. To be successful in the job, candidates must be able to speak and write in English and to operate common computer applications for the job. Secondary Education or relevant qualifications in Hotel Management.

Other Requirements:
Candidates must have authorization to work in Indonesia and enjoy vibrant city life of Jakarta.

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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