Night Manager

Industry:
Hotels
Department:
Front of House
Job Role:
Front Office Manager, Night Manager
Level:
Management
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
Competative Salary Offered
Posted:
20-Nov-17
Recruiter:
Carlton Hotels & Suites
Job Ref:
NM

We are searching for Night Manger to join our dynamic Front Office team.

Technical competencies and Personal qualities:
• Encouragement of safe work, promotion of personal wellbeing and of environmental awareness.
• Active listening and follow up so that you are "up to speed” on the days guests and hotel happenings.
• Writing down advice and actions in logs and traces so that there is "continuity" in our service across the day and night.
• Excellent knowledge of the customer profile, and cultural skills which show you understand how different guests "think".
• Excellent sales skills so that you can promote the hotel to guests and win their loyalty because of your knowledge and helpfulness.
• Arabic language is a must with foreign language skills including greetings and common phrases in at least three guest languages
• Outstanding personal presentation.
• Good problem resolutions skills.
• Be fully conversant with SOP's directly relating to his/her own role/job within the organization.
• Be familiar with the night activities in the hotel.
• Accept reservations and enter these into the computer.

Contact Details:
Carlton Hotels & Suites
Tel: .
Contact: HR Department

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