Director of Sales

Industry:
Hotels
Department:
General Management
Job Role:
Sales & Marketing Director
Level:
Department Head
Location:
Africa
Area:
Unspecified
Salary Description:
Competitive
Posted:
18-Jan-18
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
20112017Sales

PURPOSE:
Oversees and directs all aspects of the hotel's commercial operation, including direct sales, sales so l licitation, and sales administration. Is coaching and training a team of dedicated Sales representatives.

RELATIONSHIPS:
Reports directly to the General Manager. Interacts with Revenue Manager and Regional
Director of Sales. Supervises Sales Manager, Banquet Sales Manager and other sales
team members.

DUTIES AND RESPONSIBILITIES:
· In conjunction with the Revenue Manager, Banquet Sales Manager and the executive committee produces the annual Revenue Plan, Sales budgets and forecasts.
· Processes, implements and monitors action plans to achieve Revenue and profit Plan objectives.
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate.
· Procures new and repeat business by monitoring contact with luxury partners, travel agencies, commercial houses, private clubs and professional marketing associations within local, domestic and international markets and selected industries.
· Maintain contact with planners, corporate accounts, incentive buyers, wholesalers, through personal sales calls, telephone contacts and written communications. Both for business and/or corporate as well as private bookings in rooms, venues and all other facilities of the hotel.
· Actively selling all facilities of the hotel including all f&b departments, Health Club etc.
· Creates, implements and coaches on special programmes to achieve greater productivity.
· Ensures the InterContinental Amstel is represented as an active member of the local community through association membership and networking.
· Coordinates sales and promotes business for other IHG hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office.
· Plans and executes sales trips to major market areas and attends major travel functions to promote Sales for the hotel.
· Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met.
· Produces monthly Sales reports and forecasts.
· Meets with guests from major and strategic producers/organisers of big events staying in the hotel to ensure customer satisfaction.
· Establishes and continuously updates mailing lists.
· Organises and attends sales/PR related functions within the hotel.
· Establishes active and continuous focus all rating scores on standards and quality
· Member of the Management Team and actively involving all operational departments on sales actions.

COMPETENCES
· Excellent skills in communicating and writing in English
· Any other language, including Dutch, is favorable
· Proven experience in international luxury hotels sales environment<br><br>

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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