Sales & Marketing and Communication Manager

Sales and Marketing/PR
Job Role:
Marketing Manager
Department Head
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.

Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

If you are looking for a dynamic environment for growth, please join us:

Sales & Marketing and Communication Manager


To be responsible for the daily leadership of the Marketing & Communication efforts, i.e. collateral, advertising, publications, community relations, media coverage, special events/promotions and to reinforce the corporate identity.


• Maintain complete knowledge of all hotel services/features

• Maintain high level of knowledge of the Raffles product; promote all Raffles properties whenever possible

• Promote positive relations with colleagues from all departments, as well as International Sales Offices and PR Agencies

• Develop relationships with key media players and the travel industry

• Maintain good relationships with counterparts at competing hotels; be knowledgeable about competitors product

• Create PR & Marketing plan

• Ensure brand guidelines are followed in all areas and departments

• Assist F&B, Spa and other key areas with appropriate collateral, implement promotions, new concepts or any other required innovations

• Writing of press releases

• Main contact for Journalists and editors

• Main contact for PR/Marketing department of the local and international Tourism Board Offices and airlines

• Execute Monthly PR report

• Ensure financial successes of hotel by overseeing all expenses and ensure return on investment of all activities

• ability to create newsworthy stories for the media and assist the team in a creative way to make the hotel and its new developments/offers stand apart from its competitors


• Ability to prioritize, organize work assignments and maintain follow-through

• Perform job function independently with minimal supervision, even under pressure, but also work cohesively as a team

• Ability to ensure security and confidentiality of guests and hotel data

• Ability to enforce hotel's quality procedures, etc.

• Clear thinker who can analyze and resolve problems with good judgment

• Creative and innovative

• Outstanding writing and oral communication skills (additional language skills are an advantage)

• Ability to interface confidently with high-profile customers and media


• Minimum five years' experience in hotel operations, or related, in Marketing, Public Relations, Advertisement or Sales

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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