IT Manager (Pre-Opening) - Hotel Indigo Phuket

IT and Computers
Job Role:
IT Manager
Department Head
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

What's your passion? Whether you're into tennis, pottery or photography, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

At the moment we're looking for an IT Manager to join our vibrant, curious and original team at Hotel Indigo Phuket Patong .

This position is r esponsible for ensuring that h otel computer system(s) are installed and operating properly, s ystem security measures are in place, c omputer hardware is well maintained, s ystem(s) are utilized to their maximum potential and that n ew systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines.

Duties & Responsibilities (including but not limited to)

• Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
• Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
• Continually keeps informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:
• Computer Hardware systems and devices including PC LAN technology.
• Software operating and utility systems.
• Front Office and Accounts Receivable Property Management Systems.
• Interfaces to and from Front Office Property Management Systems and other Systems.
• Back Office Accounting Systems.
• PC and LAN based Office Automation products.
• Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.
• Holidex Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate databases.
• Point Of Sale Systems.
• Guest and Administration Voicemail.
• Call Accounting.
• PABX systems.
• Cabling.
• Hub / Switch Management Systems.
• Electronic Door Locking Computer System.
• Computer Virus protection.
• Hotel IT Security and Firewalls
• Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads
• Maintain an up-to-date list of all computer hardware
• Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency
• Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
• Installs and tests corporate approved program changes to the hotel computer system(s)
• Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office
• Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions <br><br> Ideally, you'll have a Diploma or Vocational Certificate in Computer Science or Information Technology or related fields , at least 4 years of related experience or an equivalent combination of education and work-related experience. Computer set-up and troubleshooting experience preferred . You'll also need to possess w orking knowledge of networks, operating systems and databases, strong analytical and problem solving skills, and be a g ood team player, proactive, self-motivated, responsible, hardworking and able to work under pressure.

In return, we'll give you a competitive benefits package including salary, discounted accommodation world wide and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.

To find out more about us or any other jobs with IHG, do have a look at

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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