Casual Guest Service Agent - Flynns Beach

Front of House
Job Role:
Guest Relations Officer
Staff- Line level
Salary Description:
Wyndham Worldwide
Job Ref:

Casual Guest Service Agent - Flynns Beach
22 Feb 2018

We are currently seeking energetic, customer focused individuals to join the Front Office team as casual Guest Service Agents at our beautiful Flynns Beach Resort.

The Position

Under the direction of the Front Office Manager, you will be responsible for carrying out key daily tasks on the reception desk from checking in and out Owners and guests, answering internal and external calls, responding to enquires and providing information on the local area and most importantly delivering a high level of customer service to actively contribute to the company vision of making holiday dreams come true.


What are we looking for?

- Previous experience in a similar Front Office/ Reservations role in a Resort/Hotel environment is essential
- Genuine passion for customer service and exceeding customer expectations
- Excellent communication, interpersonal and customer service skills
- Competent in computer systems (Opera experience an advantage)
- The ability to work unsupervised in a busy environment
- Immaculate presentation and grooming standards
- Ability to work between 7am to 11pm on a 7 day rotating roster, including weekends and school holiday periods
- First Aid & RSA an advantage

Who are we?

Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group, is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth.

What do we offer?

Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, private health insurance, training opportunities and a fantastic working environment on offer!

Wyndham Vacation Resorts Asia Pacific is an Equal Opportunity Employer

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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