General Tasks and Responsibilities:

• To take care of the guest by driving smoothly
• To maintain the standard of the hotel in transferring guest to another location.
• To adhere with the timing as agreed by the guest and the hotel.
• To take care of the hotel cars and maintain for safety.
• Include valet parking
• To be able to communicate with the guest properly.
• Ensure guests are greeted upon arrival, tickets are given promptly and cars are parked
• Ensure that cars are delivered within 5 minutes upon guest request
• Maintain an up to date knowledge of the hotel services and respond to guest queries in timely manner.
• Ensure effective handover is done upon duty start, gaining information from earlier shift colleagues
• Make control tours at the main door ensuring that cleanliness is at maximum level
• Forward all guest complaints or problems to Superiors
• Maintain and safeguard all guest car keys and record every car parked
• Establish and maintain good public relations with guests while meeting or exceeding their expectations
• Ensure that airport / crew transportation flow is maintained effectively if applicable
• Treat all clients and colleagues in a polite and courteous manner at all times
• Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
• Be aware of the UAE driving regulations and abide by them to avoid any RTA fines.
• Work as a waiter for outside catering.
• Work as a waiter for Banquet if there is no catering.