Airport Representative

Industry:
Hotels
Department:
Front of House
Job Role:
Front Office Agent
Level:
Staff- Line level
Location:
Asia
Area:
Others
Salary Description:
Competitive
Posted:
16-Nov-18
Recruiter:
Hyatt International
Job Ref:
HON003405

Based at Hong Kong International Airport, you will be responsible for providing an excellent and consistent level of service to guests
Provide a warm welcome, meet and greet guests upon arrival and departure at Hong Kong International Airport
Escort Hotel guests from arrival hall and assist guests with transportation arrangement and luggage handling
Able to confidently answer enquiries regarding hotel services and Hong Kong tourist information
Liaise with Hotel based associates by telephone and email effectively to ensure transportation to Hotel is a seamless experience for guests
Monitor and record daily flight times and schedules

Qualifications


An enthusiastic 'people person' to provide good impressions to guests
Well groomed, confident and professional in upholding the Hotel image
Multilingual in Cantonese, English and Mandarin
Available to work early morning and late nights when required
Experienced in Guest Service, preferably with a relevant degree or diploma in Hospitality or Tourism Management
Primary Location: CN-Hong Kong S.A.R.
Organization: Grand Hyatt Hong Kong
Job Level: Hourly/Entry Level Employee | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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