Technical Support Engineer - IT - Kuwait

Industry:
Retail
Department:
Engineering
Job Role:
Chief Engineer
Level:
Staff- Line level
Location:
ME/GCC (Except UAE)
Area:
Others
Salary Description:
Competitive
Posted:
20-Jan-19
Recruiter:
Alshaya
Job Ref:
TSEITKW

Job no: TSEITKW
Work type: Permanent - Full Time
Location: Shuwaikh
Categories: Various

Requirements:

•Research and identify solutions to software and hardware.
•Diagnose and troubleshoot technical issues, including network configuration.
•Configure/troubleshoot of wireless devices that are used in warehouse.
•Configure/troubleshoot IP phones
•Install/Configure/troubleshoot PCs, Laptops, network printers, scanners, projectors
•Configure/troubleshoot N/w switches, router, Access points, firewall
•Good Experience of Microsoft Windows Server OS (Windows 2008/2012) installation, upgrades and patches.
•Manage development, test, production Windows servers, applications and enterprise storage.
•Knowledge of server build & decommissioning procedures.
•Experience with Windows clustering, and PowerShell scripting.
•Antivirus and Patch management.
•Working knowledge of TCP/IP, SMTP, DHCP and DNS server Management concepts.
•Working knowledge of Microsoft SQL server.
•Knowledge of Virtualization technologies (VMware, Hyper-V)
•Experience on monitoring tools.
•Incident, Problem and Change Management on a RIM environment and familiar with datacenter operations
•Conceptual knowledge of Business continuity and DR planning
•Responsible for testing and deployment of changes into the infrastructure
•Responsible for documenting all changes to the system environment
•Good knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.
•Coordinate the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures General Skills:

•Dynamic, client centric individuals who can manage service delivery with attention to detail
•Rapid Problem identification and solution delivery.
•Prioritize and manage several open issues at one time
•Good interpersonal and communication skills.
•Work closely with all employees to facilitate communication of goals, objectives and ideas for process improvement of IT Department.
•Properly escalate unresolved issues to appropriate internal teams.
•Committed to Quality and Performance Standards.
•Excellent Time Management Skills.
•Must be willing to work in shifts
Advertised: 25 Jun 2018 Arab Standard Time
Applications close:

Contact Details:
Alshaya
Tel: .
Contact: HR Department

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