H&OS Engagement Manager

Industry:
Hotels
Department:
Other Department
Job Role:
Other Role
Level:
Department Head
Location:
Europe
Area:
Unspecified
Salary Description:
Competitive
Posted:
14-Nov-18
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R149572

Overview
We are looking for an engagement manager to ensure that our hotels, owners and IHG colleagues across the Europe, Middle East, Africa and Asia(EMEAA) region are fully engaged with our Hotel & Owner Solutions(HOS) services. You will be responsible for building plans to help maintain relationships, and set expectations with regards to the implementation and maintenance of our systems.  You will also be responsible to help build and maintain a framework to supporting the leadership team when they engage and communicate with our owners.   You do not need to be Tech savvy in order to be considered for this role, people skills are our main aim here. You will need to have excellent attention to detail, use innovative ideas on how to engage staff and be proactive in your work.

Key Responsibilities

•Building an external and internal HOS engagement plan for hotels, owners and IHG colleagues across the region.
•Ensuring we are articulating our future plans, goals and strategies correctly and in a consistent fashion.
•Building an engagement plan for our owners meetings, conferences and BAU meetings.
•Support the Sr. Manager Regional Programme & Engagement to deliver consistent engagement reporting and gathering feedback.
•Ensuring our messaging is compliant with the IHG Brand and Communication Standards.
•Support Organisational Change management, through engagement, communication and alignment activities.
•Management of HOS EMEAA contact database.
What we are looking for

•Experience in proving excellent communication skills, written and oral.
•2+ years' experience of creating plans long term and short term for delivering engagement activities.
•Experience of using Extended DISC and Myers Briggs in a live environment.
•English Language to Graduate level.
•Strong Presentation Creation and Delivery skills.
Who are we
IHG is one of the largest hotel companies in the world, with a family of brands including InterContinental, Holiday Inn, Kimpton and Crowne Plaza.
We believe the culture at IHG is unique as it's created by our People and founded on strong values. These values are our Winning Ways and they are a set of beliefs, behaviours and values that are important to us and our customers.
Most of all, we'll give you the room to be yourself!
You must meet the legal requirements to work for IHG.<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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