Host-Front Office

Industry:
Hotels
Department:
Front of House
Job Role:
Hostess
Level:
Staff- Line level
Location:
Asia
Area:
Others
Salary Description:
Competitive
Posted:
18-Aug-18
Recruiter:
Hyatt International
Job Ref:
CHE001423

Meets and greets all guests and assists with registrations.

Ensures the strict control of room keys.

Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

Embraces all Touches of Hyatt and the Rooms Top 20.

Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

Prepares welcome cards and keys for arrival FIT guests.

Ensures accurate knowledge of hotels and the tourism in Shenzhen .

Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

Supports and embraces the spirit of "We work through Teams".

Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.


Qualifications
1、大专以上学历,标准普通话及流利的英文沟通;
2、性格开朗、头脑灵活、踏实工作;具有较强的服务意识及销售意识和责任感;
3、通晓酒店各项对客政策、设施设备及服务种类以及前台工作流程和规范;
4、形象气质佳,身体健康。
Primary Location: CN-51-Chengdu
Organization: Grand Hyatt Chengdu
Job Level: Hourly/Entry Level Employee | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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