Public Area Attendant

Industry:
Airlines, Catering Companies, Cruises, Hotels, Bars and Café
Department:
Housekeeping
Job Role:
Housekeeping Attendant
Level:
Staff- Line level
Location:
Worldwide
Area:
Unspecified
Salary Description:
competetive salary offered
Posted:
17-Nov-18
Recruiter:
Metropolitan Hotel Dubai
Job Ref:
Public Area Attendant

MAIN DUTIES:

• Reports for duty on time.
• Provide high level of service standard.
• Follow–up on any assignments by his/ her supervisor.
• Attending to guest requests/assist the guest.
• Maintain hygiene standards by using proper cleaning product.
• Pick-up of guest supplies from the general stores and placing them in housekeeping.
• Report maintenance problem in his/her area to the supervisor.
• Continue patrolling of all assigned area to ensure a high degree of cleanliness.
• Following security emergency procedure
• Should be helpful and courteous to guests all the times
• To continually support and improve housekeeping services that effectively address problem solving both guests and associates.

GENERAL:

• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
• To report for duty punctually wearing smart attire according to the Hotel's dress codes and nametag at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with staff in the department and all other departments.
• To attend and contribute to all staff meetings, Departmental and Hotel Training scheduled, and other related activities.
• To respond to any changes in the office function as dictated by the hotel.
• To provide a courteous and professional service at all times.
• Project at all times a positive and motivated attitude and exercise self control.
• Handle guest, suppliers and employee enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests/suppliers.

Contact Details:
Metropolitan Hotel Dubai
Tel: .
Contact: HR Department

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