Director of Sales and Marketing (Dubai)

Sales and Marketing/PR
Job Role:
Marketing Manager, Sales Director
United Arab Emirates (UAE)
Salary Description:
Competitive Benefits Offered
Job Ref:

Brief General Job Description
The purpose of this job is to generate revenue by managing the sales & marketing functions for the Concorde hotel Fujairah.

Duties include but are not limited to):

Within the plans, policies and guidelines of Concorde Hotel Fujairah, the DOSM will perform the following duties as well as any other duties as required.

Work Objectives:
• Assist General Manager in the development of the annual sales plan, monitor sales performance to plan during the year, and make adjustments to sales activities as needed in order to achieve plan targets for rooms revenue, other revenue, sales department expenses, ADR, RevPAR, and guest satisfaction.
• Prepare weekly sales forecast.
• Review weekly sales results and adjust or set sales goals for future weeks.
• Conduct sales activities such as sales calls to suspects and prospects to generate revenue from new accounts.
• Coordinate local activities in support of hotel promotions and marketing campaigns.
• Conduct sales administrative duties such as weekly sales activity reports, and maintaining sales files, trace files and account history.

Account Management:
• Conduct sales activities to maintain relationship with key accounts to maintain source of revenue and to generate incremental revenue from existing accounts.
• Promote hotel through personal involvement in community organizations and events.
• Meet with sales clients before and during sales events to ensure guest satisfaction. Contact clients after function to measure guest satisfaction and respond to any guest complaints or issues.
• Smile, acknowledge and greet guests at front desk and other public areas.

Hotel Operations:
• Perform inside sales activities such as responding to telephone and in-person inquiries about hotel services, booking sales business, giving property tours, and coordinating arrangements for group events with the front desk, reservations, meeting rooms, and food and beverage.
• Provide front desk staff with monthly sales profile for hotel.
• Provide selling technique skills training to front desk staff.
• Conduct daily departmental briefing and sales activities.
• Supervise and train sales staff.
• Participate in Duty Manager Shifts as required.

Outdoor Sales and Marketing Activities
• Participate in Hotels exhibitions related to Sales and Marketing, inside and outside the UAE.
• Ability to travel and conduct sales calls outside the UAE.
• Perform any other duties deemed reasonable by Management.

Candidate should meet the following requirements:
-1 to 2 years work related experience in hotel industry
-strong leadership skills
-has UAE driver's license and own car
-willing to work in Dubai
-must be in UAE and can start immediately

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