Banquet Supervisor

Food and Beverage Service
Job Role:
Banqueting Manager
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious new development comprising a shopping mall, an office tower, a residential tower and the Ciputra Artpreneur art museum and theatre. Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world. Food & beverage venues include Raffles' iconic Writers Bar and the innovative all-day dining Arts Café. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences. For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, pool bar, tennis courts and a jogging track. The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

" Embark on a unique career experience, a joyful journey of self-discovery " is the talent acquisition slogan of Raffles Jakarta. A career opportunity with Raffles Jakarta is unique because all colleagues at all levels commit to create a professional environment where they can discover and unleash their unique potentials to achieve excellence. Every piece of experience at work offers a learning opportunity. Therefore, work, seen from the learning perspective, constitutes a joyful journey of self-discovery.

If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Banquet Supervisor

Summary of Responsibilities
The Banquet Supervisor reports to Banquet Manager and is responsible for delivery of the Raffles experience at all times while executing the hotel's food and beverage plans in order to achieve the targeted objectives. This includes, but is not limited to the following:

•Supervise maintenance of service standards during banquet service operations

•Assist in developing duty roster and station plan

•Check on employees' discipline, grooming standards and punctuality

•Check on guests' satisfaction and proper handling of feedback and follow-up

•Maintain all operating equipment in banquet service and raise Engineering work order and co-ordinate damaged items for repair

•Ensure that all service and storage areas are kept safe and clean

•Attend all meetings and training as requested by Banquets Manager

•Ensure execution of service standards during operations and give training and guidance

Candidates for this position must be emotionally intelligent team players who are genuinely passionate about generating business and service excellence. They are required to be results-oriented, familiar with common technology for F&B Service purposes, and must be able to communicate fluently, verbally and in writing, in both Indonesian and English.

Other Requirements
candidates must have authorization to work in Indonesia and enjoy the vibrant city life of Jakarta.

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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