Revenue Manager

Industry:
Hotels
Department:
Sales and Marketing/PR
Job Role:
Revenue Management
Level:
Management
Location:
United Arab Emirates (UAE)
Area:
Unspecified
Salary Description:
To be discussed
Posted:
11-Feb-19
Recruiter:
First Central Hotel
Job Ref:

We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Manager you are responsible for managing the Reservations Department and promote a helpful and professional image to our guests, whereby your role will include key responsibilities such as:

• Give full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude and anticipate clients’ needs

• Be thorough with the application of room reservations and group reservations procedure

• Show complete product knowledge, understand rate structure and apply rate management

• Ensure all administration procedures are maintained to hotel and company standards

• Positively contribute to all the sales activities within the hotel and maximize sales opportunities

• Ensure all incoming calls are answered as per the Central Hotels standards, information received by fax is inputted and tallies with the computer and requests are confirmed to correctly and within 24 hours

Education, Qualifications & Experiences

You should have a degree within the hospitality field and minimum two years experiences in hotel reservations. You must be a computer literate and with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Knowledge & Competencies

The ideal candidate will be an outgoing ‘people person’, who enjoys leading from the front and being part of a winning team. You bring along a guest and service oriented attitude, backed up by a pro-active approach and a strong drive for results when undertaking proactive initiatives in order to generate additional revenue, while possessing following additional competencies:

Understanding Hotel Operations

Teamwork

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Customer Focus

Adaptability

Effective Communication

Drive for Results

Contact Details:
First Central Hotel
Tel: .
Contact: HR Department

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