F&B Associates

Food and Beverage Service
Job Role:
Food & Beverage Waiter
Staff- Line level
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
Strategically located in the heart of Chennai's IT hub, Holiday Inn Chennai OMR IT Expressway is a quick drive from the airport, offering convenient access to entertainment and recreation centers. Featuring tastefully appointed rooms and suites, exciting dining options, elegant meeting spaces, rejuvenating recreational facilities and more, you can depend on us to make your stay productive and enjoyable. Our family-friendly environment, Kids Stay and Eat Free program and warm service, make us the ideal choice for both business and leisure travelers.The hotel features 202 rooms that are thoughtfully designed to offer you a great stay. Elevate your travel with comfortable work spaces, fully serviced meetings and high speed internet access Deluxe rooms - 128 | Executive city view rooms - 44 | Executive sea view rooms - 20 | Suites -10
Your day to day
Greet and welcome all guests and take beverage and food orders in a prompt and professional manner• Be attentive to guest's needs• Prepare food and beverages for service to guests and present food according to established health and presentation standards• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed• May assist with other duties as assigned
What we need from you
• Carrying or lifting items weighing up to 50 pounds / 23 kilograms• Moving about the restaurant• Handling food objects; plates, trays, glasses, etc.• Bending, stooping, kneeling
What we offer
In return we'll give you a competitive benefit package including accommodation, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to be yourself.At IHG® we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG®.To find out more about us or any other jobs with IHG® please look at www.ihg.com/careers<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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