Senior Sales Executive

Industry:
Hotels
Department:
Sales and Marketing/PR
Job Role:
Sales Executive
Level:
Management
Location:
ME/GCC (Except UAE)
Area:
Unspecified
Salary Description:
Competitive
Posted:
17-Jul-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
EMEAA05179

About us
1. KEY RESPONSIBILITIESJob SummaryUnder the general direction of the Director of Sales and Marketing or his/her delegate, and within the limits of established IHG and local Hotel policies and procedures, is responsible for booking and servicing groups, meeting rooms, and conferences while providing exceptional customer service to guests and clients of the Hotel.
Your day to day
Essential Duties and Responsibilities • Sells the InterContinental Hotel Groups' products and services using up-selling and suggestive selling techniques• Promotes the Hotel's (and IHG generally) products and services.• Maintains a high level of product and service knowledge about all IHG Hotels in the region.• Develops and maintains a regular pattern of sales call.• Prepares and executes action plans to increase sales and associated business.• Records and processes reservations made by phone/fax/email.• Accepts wait list reservations.• Manages "no show" reservations by investigation and recording of recurrence. • Records special billing arrangements for groups and conventions.• Liaises with Front Office Manager or Finance and Business Support Manager for all reservations requiring credit approval.• Maintains knowledge of special rates/ offers/ promotions.• Prepares reports as requested (e.g. to travel agents, business houses etc).• Demonstrates understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
What we need from you
2. REQUIRED QUALIFICATIONSEducation:Bachelor's DegreeSkills:Fluent in Arabic, English and FrenchGood Writing Skills Excellent Communication SkillsExcellent Follow-UpMicrosoft Office ToolsExperience:Minimum 2 yearsCompetencies: Adaptability/FlexibilityPlanning and OrganizationCultural AwarenessGood understanding of the Business<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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