Digital Marketing & Communication Coordinator

Sales and Marketing/PR
Job Role:
Marketing Manager
Staff- Line level
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Europejski Warsaw, scheduled for opening in 2017, not only brings a new luxury hotel to this fast changing city, but also heralds the next chapter for one of the city's most iconic and best loved buildings. It will offer its guests 103 elegant guestrooms and suites; a restaurant with an outdoor terrace with seasonal menus showcasing Poland's rich produce and cuisine; a bar and cigar lounge; and a pâtisserie that will evoke Hotel Europejski's fascinating story. The hotel will also house a spa featuring six treatment rooms.

If you are looking for a dynamic environment for growth, please join us as:

Digital Marketing & Communication Coordinator

Exceptional, warm and engaging service is the hallmark for the Raffles experience. As Digital Marketing & Communication Coordinator, you will provide exceptional support for the sales team and turn moments into memories for both your internal and external guests.

Summary of Responsibilities:
Reporting to the Director of Marketing & Communications, responsibilities and essential job functions include but are not limited to the following:

• Work with the Sales & Marketing Director and respective HODs on the spa, rooms and food & beverage tactical advertising campaign creative and media plans
• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent
• Review the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
• Monitor and maintain media schedules as well as prompt settlement of invoices
• Timely and accurate website updates on information and promotions
• Develop and implement the hotel's social media (e.g. Facebook, TripAdvisor) strategies by increasing traffics/fan base with interactive activities
• Prepare monthly report and media clippings summary
• Organize, supervise and direct photography for advertising, collateral and public relations purposes
• Ensure the department has a comprehensive master photo library for all advertising, collateral and public relations activities
• Establish and upkeep strategic partnerships with external parties, such as banks and media companies
• Monitor competitors' activities and market intelligence and be-proactive
• Foster strong media relations & generate media coverage


• Convey a high level of understanding of the importance of attention to detail
• Excellent communication and interpersonal skills
• Degree in Marketing/Mass Communications/Arts & Social Sciences. Experience in a hospitality or hotel marketing and communications setting is preferred
• A team player with excellent interpersonal and communication skills with written and oral proficiency in English and Polish
• Strong understanding of hospitality or hotel business and market dynamics
• Promote teamwork and quality service through daily communication and coordination with internal and external
• Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint, and design software, such as Adobe Photoshop
• Display flexibility and willingness to adapt to new situations and/or take up new challenges
Visa Requirements: Open to European Union citizens only

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making " Feel Welcome " resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands-from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit and .

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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