Lifeguard

Industry:
Hotels
Department:
Animation and Recreation
Job Role:
Lifeguard
Level:
Staff- Line level
Location:
Asia
Area:
Others
Salary Description:
Competitive
Posted:
25-Mar-19
Recruiter:
Raffles Hotels and Resorts
Job Ref:
VBB00795

LIFEGUARD

Job Purpose
The Lifeguard is responsible for maintaining an attractive, sanitary and safe swimming pool for in-house guests and their guests, members of the Fitness Center; checking swimming pool chemicals; maintaining required logs; ensuring availability of equipment and/or supplies; complying with health and safety standards set by the hotel.

Key Interactions Internally

• Engineering Team

• Housekeeping Team (Laundry)

• Talent and Culture Team

• Gardener

• Emergency Response Team

Externally

• In house guests of Raffles, Fairmont and Raffles Residences

• Fitness Center Members

• Visitors and External diners of Raffles and Fairmont Pool Bar

• Philippine Red Cross

Primary Responsibilities
PROVIDES GUEST SERVICEEXPERIENCE THAT MEETS GUEST'S EXPECTATION

• Greet and farewell guest in a friendly and courteous manner

• Provide clean towels

• Offer to set up the loungers with towels and offer complimentary water

• Assist with set up or movement of equipment for the purpose of ensuring availability for special events.

• Responding to inquiries from guests and members of conveying information regarding swimming operations.

ENSURES OVERALL SAFETY OF GUEST IN POOL AREA


• Constant visual surveillance of pool and surrounding area.

• Perform and provides lifesaving and rescue skills as necessary

• Follow emergency procedures and understand duties in the event an emergency arises.

MAINTAINS THE CLEANLINESS AND QUALITY OF THE POOL AREA


• Cleans assigned facilities (Swimming pool, pool deck, mineral pool and towel station) for the purpose of maintaining a sanitary and safe condition.

• Inspects swimming pool, deck and maintain an attractive and clean condition, and/or identifying necessary repairs in the area.

• Maintains pool, including proper chemical and PH rate for the purpose of complying with mandated safety and health requirements.

• Monitors inventory levels of chemicals and other pool maintenance supplies for the purpose of ensuring the availability of supplies as needed.

• Stocks chemicals and other supplies for the purpose of maintaining adequate quantities.

• Assists Engineering, Housekeeping and Gardener for the purpose of supporting them in the completion of their work activities.

Main Complexity/Critical issues in the Job

• Safety of each and every guest in the pool area

• Cleanliness of work area

Profile
Knowledge and Experience


• Certificate or diploma in hospitality or related field

• First Aid and AED certification

• Responsible in keeping a valid license in Water Safety and Rescue

Competencies


• Guest focused with a passion for service and standards excellence.

• Must be able to work well under pressure in a fast paced and constantly changing environment.

• Ability to carry, pull and maintain lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 lbs.

• Ability to work outdoors in seasonal heat.

• Must have excellent customer relation skills.

• Excellent written and verbal interpersonal and communication skills.

• Strong guest service orientation and training skills background required.

• Ability to work independently and prioritize responsibilities.

• Physical aspects of the position include but are not limited to f requent standing and walking throughout shift.
Visa Requirements: LOCAL PACKAGE. Must be eligible to work in the Philippines

ABOUT OUR COMPANY
At Raffles and Fairmont Makati we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavor to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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