Conference & Banqueting Assistant

Industry:
Hotels
Department:
Other Department
Job Role:
Other Role
Level:
Staff- Line level
Location:
Europe
Area:
Unspecified
Salary Description:
Competitive
Posted:
23-Mar-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R161709

Your Day to Day:
As a Conference & Banqueting Assistant, you'll be responsible for delivering the highest standard of Service including Food and Beverage service to all our customers, in order to ensure guest satisfaction.
Serving customers in a friendly and professional manner, you'll ensure whatever their reason for their visit, their event runs smoothly, and their food and drinks arrive efficiently. You'll always be focused on great customer experience and exceptional customer service.
You'll have a passion for working within Hospitality and enjoy being an active member of a large, diverse team.
On a day to day basis you might see yourself;

•Supporting the Management team in setting up event rooms
•Ensuring that all food and beverages are served smoothly and efficiently to all guests
•Delivering the highest possible standards of customer service and treating all guests with respect
•To lay tables to the set standard for either conference, events or special occassion
•Ensuring that all areas if work are kept clean and tidy at all time, as well as carrying out other cleaning duties as outlined on the cleaning rota
•To carry out all other duties as reasonably requested by your Supervisors or Management Team
What we need from you:
We are looking for individuals who are passionate about creating a great hospitality environment, are engaging, outgoing and confident with a great eye for detail
Previous experience in a similar role dealing with food and beverages would be advantageous along with availability to work to a fully flexible shift pattern including evenings and weekends

What we offer:

•Hotel based incentive and recognition schemes
•Access to our Benefits platform which includes discounts on some travel, leisure time activities, health, retail and motoring
•Discounted accommodation with competitive colleague rates at our other hotels
•Long service awards which increase with length of service
•Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
•Financial rewards for delivering sensational service
•Free meals on duty
•Uniform provided
About us:
The Met Hotel is a stunning 4 Star, Grade two listed Hotel set in the City Centre of Leeds, unrivalled among Hotels in Leeds for its style, character and location. With 120 bedrooms, 18 function rooms with a capacity for 250 delegate's and our unique Tempus Restaurant, this vibrant and busy Hotel provides excellent development opportunities for the right candidate.
We have a fantastic opportunity for a number of Conference & Banqueting Assistants to join us as we embark on an exciting journey in joining the Intercontinental Hotels Group (IHG) portfolio. Over the next year, the Hotel will undergo significant refurbishment and investment which will lead us into the Hotel Indigo brand for 2020.<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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